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HP's Officejet Pro Challenge

Week 1: Out of the box experience and setup

This week, the participants received their new HP Officejet Pro 8500 Wireless All-in-One. Once they installed the printer, they shared their first impressions on the following topics:
  • Initial set-up process
  • Embedded wireless feature
  • Water-resistant HP Officejet pigment inks, and
  • Embedded wired networking for up to five users

Scroll down to read about what they had to say! Or click here to learn more about The HP Officejet Pro Challenge!

*Note: All blog entries are authentic submissions from the businesses and have not been altered in any form.

Week 1: July 27, 2009

Company Name: BID Blinds

Hello to all,

Once I got the system to cooperate, it was (relatively) smooth sailing. My first attempt to install was a failure and since it was late night, I didn’t call the expert to walk me through the correction. I relocated the 8500 this a.m. and it went off without a hitch. Overall, it took a little longer than I thought it would and I was glad the device told me the sounds I was hearing were part of the process (lol). I did call the HP expert to clarify a concern I had during the fax setup process. My fears were allayed – basically, since I was replacing another all-in-one, I could have saved a little time by just hooking this machine up to our systems just like the old device was connected.

The wireless feature was a challenge to me, not because of the 8500, but because I had to get one of the kid’s devices to try it (I don’t own a laptop!). After a quick reconfiguration, the test was passed with ease. Maybe I’ll breakdown and buy a laptop after all. Now, let me set this back up for my PC…

Finally, I tried the water test. Quite impressive, if I must say so myself. I applied a generous sprinkling of water to two documents, one b/w and one color. Each stood up great to the “downpour” and stayed glued to the paper. For added measure, I tried to smear the papers after about 15 seconds, simulating a “post blotting, cram it in the folder and out the door” scenario, which I do quite a bit. WOW! The color page did not show any damage. The b/w page showed some marginal graying, but the integrity of the text was intact and the ink did not “run” at all. It looked somewhat like typing (remember that?) over erasable bond where the mistake below had been erased. And again, that was with me forcing the issue. Without my “touch” there were zero issues.

Thanks for listening,
Mark
BID Blinds



Company Name: Reinhart Marketing

I had put off getting a new printer for a couple years because the last one was such a pain to set up. If the old one worked why go through all that bother, right? So what if scanning was a pain, and ink was expensive, at least I didn't have to pull my hair out trying to get a new one to work. Winning this HP Office Jet Pro forced me to take the plunge. I was so surprised that setting it up was amazingly easy! I only had to use the quick set up sheet and shortly after the printer was up and running.

I love that there are four ink cartridges. The black is twice the size of the colored cartridges, it's huge, so I won't have to replace it as often. And the price for a new one is the same as the little ones I've been buying for my old machine. I'm already thinking about how I'll spend the money I'll be saving, cha-ching! Even the color cartridges are very large and so easy to install. And there are removable separate print heads. No more running to the repair shop paying hundreds of dollars in labor charges to get the heads changed. Now I can just buy and install my own. More money saved. It's almost like it's printing money for me! Currently I don't have a wireless network, but this was so easy I'm now psyched to try setting one up. Hope HP makes one!

So far I haven't been able to put the machine through all it's paces, but I did notice that the ink didn't run when I spilled my iced tea on the test page. Given that it's been over 100 here I could just as easily have sweat all over it! This is so amazing. I didn't realize there was paper available that had ColorLok Technology. Guess I need to get out more! I plan to use it on all my presentation printing from now on. I had a laser printer for years just so I wouldn't have to worry about the printed page running off into the sunset if it got wet. Of course the cost of laser toner kept getting higher, and the machine seemed to get so hot when it printed, I finally broke down and switched to ink technology. That was like the difference between black & white and color TV. I've never looked back. Ink that doesn't run is just icing on the cake.

Today I plan to really work the machine. There will be 4 computers using it. They say it can handle up to 10 users so my test should be an easy one. Lets see, print me 30 pages on card stock, 150 colored flyers, and ten sets of press notes. The press notes are only 50 pages each and two sided. That's right, two sided! Lets see my old printer do that! More money saved when I can print on both sides. Think I'll use my savings to buy an additional paper tray so I can keep both white and colored paper in the machine all the time. What a time saver. Can't wait to keep playing with my new Office Jet Pro 8500 all-in-one. This machine seems to do everything except call my mother on Mother's Day!



Company Name: OVI

The set-up to the printer was very simple and did not take much of my time. I was very happy with the overall experience because to me time is precious and I rather utilize it in more important ways than trying to set-up equipment.

What I learned about the printer is that laser printers is highly overrated. I have never seen such great speed with this printer. And I love the fact that it does 4 tasks; print, copy, scan & fax. To me a good equipment brings efficiency and effectiveness and this printer did just that.

If my whole life could be wireless, the world would be a happier place. I love the fact that I can work on my laptop from downstairs and print upstairs without any distractions at all.

I was amazed at how the ink did not run down the page. I've currently shown a brochure to a company and they are loving the professional results.

I'm the only one using the printer for my work. I'm very addicted to HP since I bought my laptop & I don't like to share. HP has been the best!!

OJPRO challenge landing pg - Creative development for HP wikis

Company Name: Pat's Hair Salon

Hi to all,

I would like to tell you about my new HP Officejet Pro 8500 printer, I removed the papers from the box and read them very carefully and proceeded to put ink in the hook-ups, was very easy to do.

Wireless is a trick to do and very interesting. I also set a glass of cold water on the paper I printed out and moisture sweated on it and guess what NO RUNS. I love my new HP Officejet Pro 8500.

Thanks,
Patricia



Company Name: Content Feast

I received my HP Officejet Pro 8500 earlier in the day and set it in my living room. I was excited to get it up and running, but nervous about the setup itself, so there it sat. Once my work had been done and the dishwasher was running and the baby was asleep, I sat down in front of the box. While pulling the printer and other pieces from the packaging, I found a handy step-by-step guide to walk me through the setup. (Hint: If you don’t have the Premium version, don’t spend time look for the optional paper tray it shows in the pictures) With simple illustrations, I was able to put in the print heads and ink cartridges. Then when I turned the printer on – it printed a test alignment page automatically. Great!

Then came the part I was most nervous about, setting up the wireless printing function. After all, I had problems enough keeping my laptop connected to our wireless connection, so I was even considering skipping the wireless connectivity feature and using wired Ethernet instead. In what was (embarrassingly) the most no-holds-barred moment of my day, I decided to go for it. It turns out that all the wireless setup wizard needed was my go-ahead and then it was able to identify our wireless signal and connect automatically. (Hint: You’ll need to have the name of your wireless network and your encryption info handy when you do this step)

I had done all this in the comfort of the middle of my living room rug, but that was not going to be a good place for the printer to stay permanently. I thought about where in the house it would be most convenient to pick up my prints from, and decided that the home office would be best. (Hint: Since the printer is wireless, the best place for your printer is not necessarily where you put your computer or router, but where you would like to pick up your printed papers from.) As it turns out, that’s the same place as our router, but it’s across the room so it’s great not to have to worry about wires. Overall the setup took about 20 minutes start to finish and included being able to print wirelessly from both mine and my husband’s laptops.








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BTBottger Simple Connection Options and Water-Resistant Printouts 0 Aug 7 2009, 10:43 AM EDT by BTBottger
Thread started: Aug 7 2009, 10:43 AM EDT  Watch
I’m Bret Bottger, an HP employee who works with Officejet Pro product line (I also contribute to the HP Inkjet Printing Blog at www.communities.hp.com/online/blogs/inkjet/default.aspx) I wanted to share some info and tips you might find helpful for managing your small business.

It’s really rewarding to see that the setup went well for our Challenge participants. Making it easy to get connected was a design goal for the Officejet Pro 8500 Wireless. That’s why it offers Wi-Fi 802.11g, wired Ethernet and USB 2.0 connection options. I’ve found that people who use the wireless connection really appreciate the flexibility of being able to take their laptop away from the desk and print wirelessly from virtually any location in their office.

Kudos to OVI, Pat’s Hair Salon and BID Blinds for putting printouts through the water torture test. I’m glad to see there were no problems with ink running when the paper got wet. This is a key benefit we focused on when creating these new inks. Since they are pigment-based, these Officejet 940 inks produce professional color pages that are archive-quality, quick-drying and water resistant. (By the way, when I demonstrate this feature to customers, I like to take a freshly printed page and dip it into a big bowl of water to show how the ink stays on the page. I’ve also splashed water on the printed pages from a bottle, but I don’t recommend trying that at home since it creates a puddle on the floor.)

And I’m glad to see that Reinhardt Marketing & Public Relations noticed our ColorLok technology papers–although I’m sorry that it cost a spilled glass of iced tea to discover. Their firsthand experience shows the fast drying ColorLok technology not only helps prevent smudging, it protects the vivid colors and rich black text that Officejet Pros are designed to deliver. You can find papers with ColorLok® from a variety of manufacturers and brands, including HP. See www.colorlok.com for more info.
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